Below you will find our terms and conditions of trade, please read them carefully.
1. All sales are final.
2. Prices are all inclusive of V.A.T. at the current rate of 17.5% and maybe subject to change without prior warning. All products are priced in GBP (Great British Pounds).
3. Payment for all items can be made using credit / debit cards or through Paypal (to which non members are welcome to make payments to a maximum spend of £40 inclusive of shipping costs), cheques, Bank (wire) transfer, postal orders in Great British Pounds. For all non electronic payments, please contact us in the first instance to clarify order and means of payment. Unfortunately Amex (American Express) is not accepted.
4. Upon Great British Pound (GBP) funds clearing, goods will be despatched within seven working days unless otherwise notified.
5. Customers have the right to cancel an order. Cancellations can be written or vebal.
6. Customers are able to return goods for a full
refund including initial postage costs (any returns and costs thereof are the responsibility of the purchaser). All returns are accepted to
this address, The Monster Company, 31 Cyril Road, West Bridgford,
Nottingham, NG2 5JW, U.K. Non faulty / unwanted goods, contract of sale can be cancelled
within seven working days, after the day of receipt. Upon receipt of returned goods (if not in their original saleable condition, we will take action against this deemed lack of reasonable care), a refund, replacement or exchange (customers choice) will be issued. Refunds are usually made within seven days (legal requirement is within 30 days).
7. Browsers should assume that everything within the website has copyright unless otherwise stated and may not be used without express permission of The Monster Company.
8. Photo’s from individual films which appear throughout the site are copyrighted by their respective owners.
9. Whilst The Monster Company upholds efforts to keep and include accurate information on the website, The Monster Company makes no representations or warranties to it’s accuracy and assumes no liability or responsibility for any errors or omissions in the content within it.
10. The purchaser assumes all risks of injury and / or loss, whether personal or property damage from any other use of the item(s) purchased in accordance with this notice and releases The Monster Company form any such loss / injury (The Monster Company shall not be held liable).
11. All purchases are sold as collectable items and are not deemed or implied to be fit for any other purpose.
12. Some pieces will vary from that of the image shown, (i.e. shading / painting variations / photoshop contrasting and brightening).
13. Multiple items can be shipped together, and will be if it is deemed efficient, safe and in the customers interest.
14. Your use of and browsing the Website are at the visitor’s own risk. Neither The Monster Company nor any other party involved in creating, producing, or supplying the website are liable for any direct / indirect, incidental, consequential, or punitive damages arising from the access to, or use of, the webite by the browser. Without limiting the foregoing, everything on the website is provided to the customer “As Is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non infringement.
15. Please see local laws for any restrictions or limitations regarding the exclusion of implied warranties as some may not apply to the visitor.
16. The Monster Company also assumes no responsibility and shall not be held liable for any damages to or viruses that may infect your computer equipment or other property on account of customer’s access to, use of, browsing of the website. Or the downloading of any materials, data, text, images, video or audio from the website.
17.
Our payment plans operate over a period of agreed time, pre any sale and any deposit made. We will require a minimum of a 20% non refundable deposit which secures the
item. Thereafter, regular installments from a credit / debit card be made until the balance is clear. Upon complete payment of the order will the item then be dispatched. Cancellation of a payment plan can be made, but only
due to exceptional circumstances and at the discretion of the The Monster Company.
18.
Our certificate of authenticity is reinforced by a lifetime
money back guarantee, with The Monster Company logged description of sale. Should any item's authenticity
ever be brought into question during the lifetime of The Monster Company we
would seek to provide adequate assurances to your
satisfaction and involve an independent third party qualified to carry out an
investigation. If satisfactory evidence is not produced, at
our discretion, we would offer the customer a refund to the original purchase
price.
Our certificates of authenticity (C.O.A.) are transferable to any new such owners. As long as
our original C.O.A. accompanies the original item we will treat that inquiry without prejudice.
19. The terms used as ‘visitor, customer and browser' are implied as one whom visit’s / uses / purchases from the site. The term site is implied as The Monster Company (www.themonstercompany.co.uk) website.
20. By ticking the 'Terms and Conditions' you are confirming that you (the customer) are over eighteen (18) years of age.
21. The Monster Company and The Monster Store are both Sole Trading entities owned by David Bidwell.
